Bluefort Launches Two AI Agents for Dynamics 365 Business Central
Bluefort has released two AI-powered agents for Microsoft Dynamics 365 Business Central, now available on Microsoft AppSource. The tools, the LISA Business Contract Agent and the Due Diligence Sentiment Agent, are designed to move AI beyond a peripheral feature and into the core of day-to-day ERP operations.
The launch reflects a growing trend among business software vendors: rather than offering AI as a separate dashboard or add-on, embedding intelligence directly into the workflows where decisions and transactions actually happen.
Automating the Contract Lifecycle
The LISA Business Contract Agent targets one of the more time-consuming pain points in subscription-based businesses: translating customer communications into commercial actions.
The agent reads inbound customer emails and attachments, autonomously generating sales quotes, sales orders, and contract updates within Business Central, including handling upgrades, cancellations, pro-rata adjustments, and future-dated changes. For high-volume subscription businesses where manual contract entry doesn’t scale, this removes the layer of processing that typically sits between a customer request and its execution in the system.
Key capabilities include:
- Email and attachment interpretation: reads inbound communications in full and converts them into structured sales quotes, orders, and contract actions without manual input
- Full subscription lifecycle support: handles add-ons, one-time charges, upgrades, removals, cancellations, pro-rata adjustments, and future-dated changes
- Pricing governance preserved: all pricing and discount logic remains controlled by Business Central; the agent assists execution but never overrides approved policy
- Governed automation: invoicing is only triggered under predefined conditions, with non-subscription items remaining under standard ERP control
- End-to-end auditability: every action is traceable back to the originating email through Copilot task logs and sales order records
The pricing governance point matters. Organizations nervous about AI acting outside defined rules can configure the agent knowing their commercial policy stays intact, reducing the risk of billing errors, disputes, and credit notes downstream.
Due Diligence Gets an AI Layer
The Due Diligence Sentiment Agent, Bluefort’s first agent built natively in Microsoft’s AL language, performs automated sentiment analysis on customers and vendors, pulling exclusively from publicly available web sources to generate a risk score between 1 and 10, with citations included for transparency.
Key capabilities include:
- Automated sentiment analysis: evaluates public web data on customers and vendors to surface qualitative risk signals without manual research
- Scored risk output: produces a sentiment score from 1 to 10, giving teams a consistent, comparable benchmark across counterparties
- Public data only: the agent draws exclusively from information available on the open web, with no access to private or proprietary data sources
- Source citation: every score is backed by cited sources, allowing teams to validate findings and dig deeper where needed
- Native ERP integration: runs entirely within Business Central, eliminating the need to switch between external research tools and internal systems
Due diligence has traditionally lived outside ERP systems, requiring analysts to manually gather information across multiple platforms before making a judgment. By bringing that process inside Business Central, Bluefort is betting that finance teams will act faster, and more consistently, when risk signals surface within the same environment they already work in.
Bluefort has indicated the agent is an early-stage release, with the company actively seeking user feedback to shape its development, suggesting further capabilities are on the roadmap.
A Bet on Agentic ERP
The two agents serve different functions, one executes, the other informs, but together they point to a broader strategic direction for Bluefort: positioning AI not as a standalone capability, but as an operational layer woven into Business Central itself.
For subscription businesses in particular, the combination is meaningful. The Contract Agent reduces the overhead of processing recurring revenue operations at scale, while the Due Diligence Agent surfaces vendor and customer risk before it becomes a financial problem. Used together, they address both sides of the commercial relationship, execution and evaluation, without leaving the ERP environment.
Both agents are available now on Microsoft AppSource.
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