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Ever hosted a party that got completely out of control when you were younger?   Then you know that it was never meant to get out of control. A few extra guests here, a trouble-maker there, too much booze over there, and then you blink, and BOOM!   You’ve got compete strangers wearing your grandma’s best jewelry, the sofa’s missing and someone’s setting the fence on fire.   If you break the whole thing up, you’ll forever be known as a buzz kill and no one will ever come to another party. AND your parents are on their way home. You’re going to have some explaining to do.   And that’s exactly what can happen with subscription management.   Well, not exactly, but close enough. Especially if you’re in Revenue Operations (RevOps).    Things start to go well. The business scales- a little bit here, a little bit there. You start getting busy. Really busy. You might struggle to keep up. Little mistakes crop up.   But as the party gets more chaotic, mischievous billing errors sneak in, managing cancellations becomes a daunting task, and keeping track of subscription data feels like a high-stakes game of hide-and-seek.   You’re on the edge of disaster - with dwindling customer loyalty, slipping revenue, and skyrocketing churn rates.  And then the moment of inevitability comes- you hit the tipping point and the subscription management process spirals completely out of control.   It’s pandemonium. People are leaving. Your brand’s damaged. And somehow you’ll have to explain what happened to people who are going to be furious.  But then- just when you think all hope is lost, here comes your proverbial big sis LISA (Bluefort’s Licence and Subscription Automation product suite), who has been here before and knows exactly what to do.   She gets you to pull yourself together and introduces you to three powerful tools that will bring order to your wild party and streamline your subscription management process.   Each tool will help you regain control to this mess and your reputation:  1️⃣ Consolidating Subscriptions: The Guest List Makeover  LISA shows you how to organize your subscription party-goers by consolidating everything. There are no more silos, and groups of people doing different things at different times.   She knows how to figure out who’s still here and what they need. As you streamline your list together, you'll get better visibility of your subscription data, making it easier to manage everything, like renewals and cancellations.   This newfound clarity brings you one step closer to improved customer retention and reduced churn.   2️⃣ Automating Billing: The Party Trick of Precision  Impress your guests with LISA's ultimate party trick: automating billing. It’s virtually impossible to accurately keep up without automation. But by eliminating manual processes and reducing the risk of billing errors, you'll save so much time and ensure a seamless experience for your customers.   They won’t be mad at your mistakes. This slick maneuver guarantees a proverbial dance floor packed with happy, loyal customers and increased revenue. No one’s sitting your do’s set out.   3️⃣ Integrating with Other Systems: The Perfect Party Playlist  Create the ultimate party atmosphere by integrating your subscription management software with other systems. As LISA guides you to harmonize the flow of data and improve overall efficiency, that means all the challenges of managing cancellations, billing, and subscription data are gone.   What’s left? Better customer retention and increased upsell. With LISA's help, you've transformed the out-of-control house party into a well-coordinated and streamlined subscription management extravaganza.   Not only does she help you regain control, but she also assists in cleaning up the aftermath, making sure your business is set up for continued success. She brings end-to-end automation, digital capabilities, and ease of use.   It’s the trifecta that keeps on giving for your Revenue Operations.   Now, as a united force with your big sister LISA, you've conquered the challenges of scaling your business and successfully managed your subscription management process.   And with this subscription management, you enjoy increased revenue, decreased churn and a rock-solid reputation as the place to go for subscriptions.   You’re free now to scale as much as you want with LISA because she will always be there to help you out and sort everything out for you.   Together, with Bluefort and LISA by your side, you'll continue to grow and celebrate the rewards of a successful subscription management journey. 

The man never imagined when he sat down with strawberries for breakfast that the world was going to break apart.   It was June 1815. He was Marshal Grouchy, and he and his troops were supposed to have picked off the Prussians. But he didn’t, and now his ally Napoleon was 20 miles away, fighting for his life against the armies of the Seventh Coalition, at Wavre.   And though Napoleon was at first successful at defending attacks, as we all know, he eventually failed against Wellington soon after at Waterloo.   The thing is, he didn’t have to fail.    Because of a series of vague or incorrect intel and misunderstood orders between Napoleon’s unit and Grouchy’s, Marshal Grouchy and his supporting forces were delayed.   So they had no idea that Napoleon’s forces were forced to fight without backup. In fact, Grouchy didn’t even know there was a battle that day - until he heard the actual battle going on.   Disaster.   This mistake allowed the Prussians to join up with Wellington’s British forces and start the beginning of the end for the French Army.   The point is that success requires excellent communication between collaborators.   And the same thing goes with subscription management.   Okay, you probably just raised your eyebrow. You’re thinking there’s a chasm of difference between 19th century continental military disasters and SaaS subscription businesses.   But hear us out.   If your teams don’t communicate well, your business can blow up spectacularly. So this history lesson serves as a warning for subscription management. (We’re sure that’s what Grouchy had in mind all along).   In a lot of subscription businesses, billing and customer service information and teams are siloed. This risks all the pitfalls of disjointed billing and customer service.   And there are many pitfalls. Incorrect invoices. Billing disputes. Customer service reps who don't understand the billing process. A billing team that might not be up on discounts, renewals, upsells and cross-sells. And maybe a sales team that’s way too busy to keep up with everything as well.  But if there’s one thing that subscription customers don’t like in a provider, it’s mistake after mistake. That’s the basis of customer churn.   High churn rates not only decimate your revenue but also damage your company's reputation, making it hard, if not impossible, to bring new customers.   And teams are stuck dealing with recurring issues instead of innovating and taking the company forward.  Whether failure comes slow or fast, it’s hard to stop or recover.    So why put your business in that position a second longer than you have to?  Strategies for Victory To tear those silos down and make sure that info flows between teams again, companies must take a strategic approach.   Here are some things that can help:   Clear and Concise Billing Information: Easy-to-understand invoices that include info like subscription plans, billing cycles, and payment methods can prevent billing disputes and reduce the burden on both customer service teams and accounts. Training: Arm customer service staff, sales, and billing with the know-how of subscription billing and management processes. This means that all teams will know what is expected of them and what to expect from the others. This means more efficient subscriber query and problem resolution. No more putting a customer on hold hoping to find the answer!  Proactive Support: When teams openly communicate, they can anticipate and address potential customer pain points before they escalate or even begin. For example, send reminder emails before subscription renewals or offer assistance with account changes.  Best Practices for Killer Results A coordinated approach for billing, sales and customer service teams includes these practices:  Regularly review and update billing processes using feedback and insight from all teams to make sure they stay accurate and user-friendly. Keep clear channels between billing and customer service departments, relying on continual collaboration and information-sharing. Implement a centralized subscription management system to streamline processes and provide real-time data access to both teams.  The easiest way to put this into action?   Enter the LISA Solution: A United Front for Subscription Management You might feel overwhelmed by the very idea of these suggestions. But you might have also felt exactly like Grouchy and watched with horror at the consequence of missed communication.   The good news is that you don’t have to make these changes alone. Not at all.   Bluefort’s LISA product suite is here to align your billing and customer service teams, transforming the subscription experience for them and your customers.   LISA’s platform not only automates subscription billing and management processes (which is a revelation in itself), but it’s specifically designed to make it easy for teams to collaborate.   Key features of LISA include:  End-to-End Automation: LISA automates your entire-end-to-end process from invoicing to renewals which reduces mistakes AND keeps up with subscription sales and offerings.  Digital Capabilities: Your billing, sales, and customer service teams can access real-time data and analytics when they need it. This means they can make informed decisions and handle any customer issues fast. Ease of Use: LISA simplifies the subscription management process, freeing up your teams’ time so they can coordinate their efforts and provide a seamless customer experience.  By learning from Grouchy and Napoleon, we can recognize the importance of coordination and communication in achieving success.   Uniting billing and customer service teams will change your subscription management experience. It will make your teams far more happy and far less stressed.    It will increase your customer satisfaction, and foster long-term loyalty.   With these strategies in place, you’ll never have to watch your world crumble at breakfast over a bowl of strawberries.  

There’s one big reason why your teeth sparkle and taste so minty fresh after you brush them in the morning. Can you guess what it is? Exactly right- customer segmentation! Okay, maybe that isn’t the answer you were thinking about. But we guarantee you it’s the right one. In fact, the modern toothpaste story is the perfect way to talk about segmentation and why it’s so icy and exhilarating. Back in the late 19th century, toothpaste was a luxury item targeted at the well-off, who could afford this “novelty” for oral hygiene. As time went on, and it become more affordable, everyone started buying it. The problem was that not everyone had the same mouth. And it was horrible - after all, they put soap in it! But companies started realising there were different customer segments with varying needs. Take fluoride toothpaste as an example. Though it was technically available after 1914, once Crest introduced it in 1956, a new segment was unveiled: customers interested in cavity prevention. Then companies realised people might want different tastes in their toothpaste, so they expanded it to spearmint. Peppermint. Cinnamon. Black liquorice. And a million others. Then, another segment – those who wanted white teeth. And another one - people who wanted to manage tooth sensitivity. Other segments popped up- children, dentures, people who like sparkles, people with too much tartar, and people with gum disease. Now consumers can get the kind of toothpaste they want- even something super specific like purple sparkly cupcake-tasting toothpaste that whitens your teeth. All that choice is much better than soap-flavoured toothpaste. And it’s the same principle for pricing and packaging segmentation. The more clear the segments, the better customised the pricing and packaging. Whether it's offering different subscription plans, bundling products or services, or providing discounts, customization is the key. Just like purple cupcake flavor toothpaste won’t work for someone with raging halitosis, one subscription offering might not meet every customer's unique needs. But by offering varied plans and pricing models, you can ensure every customer feels valued and understood, thereby increasing revenue and customer satisfaction. Best Practices So, how can we best customize pricing and packaging? A few best practices include: 1. Regular Reviews Markets change. People change. And so do their preferences and situation. Keep your strategies fresh with regular reviews. 2. Transparency Customers value honesty. Be transparent about what your packages include and their cost. No one likes unpleasant surprises, and once trust is gone, it’s really hard to get it back. 3. Flexible Subscription Plans Rigidity can be the death of a business in an industry that thrives on innovation. Subscription plans need to be as flexible as the products they offer because when you cater to each customer’s needs, they'll appreciate the personal touch. 4.Value-Added Services You know how frustrating it is when a company you’ve bought from forever suddenly rewards its new customers. Do the opposite. Reward customers who stay. Value-added services can set you apart, delight customers, and build loyalty. The Foundation You’re Looking For So what is it that fuels the segmentation that enables the best practices of customised pricing and packaging? Good data analysis gives the segments you need. By tracking customer behavior and preferences, you’ll see the patterns, understand needs, and then forecast trends. Without it, you're flying blind and might make all kinds of mistakes - like creating a premium plan that nobody wants. Or launching a product no one needs. In the subscription world, you need to know who your customers are, what they need, and how much they're willing to shell out for it. It will mix customer buying behaviour with KPIs like Monthly Recurring Revenue, Customer Acquisition Cost, and Customer Lifetime Value. You’ll get a continuous evaluation about how well your strategies are working, and if not, they signal it's time for a change. In other words, you’ll know which packages work for which people so that you can constantly adjust. Then your data analysis crunches all these numbers together and helps categorise everything into your segments. And then you learn more about the people who are your customers. Are they the 'Just-the-Basics' type, or the 'All-in-Premium' people? Have some lost money recently, so they’re in the ’Cost-Sensitive' segment? Got some tech heads who are 'Feature-Hungry'? Here’s an exercise for you. Look at the emails or mailings you get from places where you regularly shop. Do you reckon the communication is generic, or do you think they’ve got you down to a tee? Sometimes, brands are overt about it, with phrasing like ‘as someone who likes a bargain …’. These people have done the data analysis legwork and, it’s no surprise that they’re much more successful than those that haven’t. Data analysis takes the pain out of guesswork and lets you know how many people fall into which categories.But where to find the data analysis capabilities you need? Enter LISA, Bluefort’s Licence and Subscription Automation product suite. This tool can streamline subscription management and optimize your pricing and packaging strategies. It helps you test different pricing strategies, track customer behavior, and automate operations. With LISA, you can efficiently maneuver through the maze of subscription management, ensuring no byte of data or customer segment is left behind. Remember, the essence of the toothpaste story is success and growth coming down to recognizing and addressing the needs of different customer segments. In the B2B subscription world, this translates into customizing pricing and packaging. By doing so, you're not just selling a product or service; you're delivering value and satisfaction. As you go about your day, let that minty freshness remind you of the power of customer segmentation and understanding them. So, go forth and segment, customize, and conquer. Because your customers deserve nothing less. And neither do you.

Effective Add-On and Upsell Management  Okay, so imagine this. You’ve worked like mad to launch your subscription business. You get established. You’ve got your customers subscribed to your offerings and things are ticking along.   So you set up that hammock, grab the icy cold adult beverage of your choice, and sit back, because now you’re on easy street and don’t have to do anything else.   Yeaaahh, exactly. That’s not really how it works, is it?  Because then you’d be overlooking one of the biggest revenue opportunities in the entire industry - add-on and upselling. In fact, it can be a goldmine. And customers will thank you for it.   Don’t believe us? Tell us you never went with the popcorn and drink deal at the movies. Or grabbed a pack of gum at the grocery store check-out. Or super-sized your Mcdonald's meal.   We all love add-ons and upselling. And as customers, we’re generally pretty happy with the results when we say “yes.”   And it’s easier to sell to existing customers than it is to new ones. That’s why mastering the art of add-on and upselling management is an essential ingredient for maximizing subscription sales revenue.   But why are they so crucial, and how can you harness their power to drive growth for your subscription-based business?    Priority #1 No matter what you choose to do, you have to make sure your add-ons and upsells offer additional features, services, or products that complement your core subscription offerings.   Mcdonald's doesn’t offer a digital hipster-friendly record player with their Big Mac meal supersize option. Because they don’t go together.  Customers need to see value in your add-ons or upgrades. They need to keep up with all their expectations.    But that can be challenging:   What if you have little or no visibility into your customer’s needs and preferences?  What if your pricing strategies are ineffective and guesswork?  What if you and your customers don’t or can’t communicate in a meaningful way  These can hinder your ability to sell add-ons and upgrades, leading to missed opportunities and reduced revenue potential.   But don’t worry- we’ve got your back with some fool-proof strategies to overcome these obstacles and make the most of your add-on and upsell offerings.  Know Your Customer: Research and Segmentation You must understand your customers inside out. We’re sure you conduct customer research and segmentation to identify their needs, preferences, and pain points. Or get professionals to do it for you. Don’t you?  This knowledge will help you tailor your add-on and upsell offerings to resonate with all your customer segments. You’ll create targeted offers that truly address their needs and desires. That’s how you get a higher conversion rate and build trust and loyalty over them.    Pricing and Packaging that Packs a Punch This can be a tricky one, but it’s so important. Develop targeted pricing and packaging strategies that make customers want to purchase add-ons and upsells. Let the offerings be persuasive. Even irresistible. The subscription equivalent of hot, crispy fries.   Experiment with various tactics, such as bundling, tiered pricing, or time-sensitive offers, to discover which approach works best for your business and for your individual customers.  The key here is to balance offering value to your customers and generating additional revenue for your business. A well-crafted pricing strategy goes a long way towards making your add-ons and upsells compelling.  Data-Driven Decisions: Personalization and Optimization One of the easiest things you can do is to leverage data and analytics to personalize offers and optimize pricing. Collating customer behaviour and purchase history will help you figure out patterns and trends for creating highly targeted offers.   The more relevant the offering, the more your add-on and upsell conversions. And the data is there for the using, so don’t overlook this tremendous opportunity. Use data to guide your add-on and upsell strategies to put you one step ahead of the game and ready to capitalize on emerging trends and opportunities.  Let Go of the Toil and Tap Into the Power of Automation: Looping in LISA Analogue subscription management both drains your energy, steals your time, and eats away at your bottom line. Why stay on this road for a second longer than you need to, especially when automation will do it all for you, at the flick of a proverbial switch?   Kick the old-fashioned way to the curb and say hello to LISA! Our cutting-edge automation solution puts all your strategies on autopilot, seamlessly handling customer research, pricing optimization, and personalized offers so you don’t have to.     LISA's Smart Opportunities work wonders across your end-to-end subscription management process. From pinpointing add-on and upsell prospects in Microsoft Dynamics 365 F&O to streamlining renewals, managing subscriptions, and uniting your operations and customer management activities, LISA's got you every corner covered.  This means you could finally be free to focus on other vital aspects of your business- like innovating future products and growing your customer relationships even more.   You’ll be empowered to drive growth and innovation in your subscription-based business like never before.  The secret to maximising your subscription revenue is excellent add-on and upsell management. So why not unleash the full potential of your business? Let automation through LISA do all the hard work for you and embrace the exciting opportunities that add-ons and upsells have to offer.   Let your customer go super-size. Your subscription business will thank you for it! 

Let's talk about the lifeblood of financial management for your subscription business: revenue recognition. It's what keeps your decision-making, financial reporting, and accounting standards compliance in tip-top shape. The thing is that dealing with revenue recognition the traditional way is a huge ask. That’s because subscription management teams are often stretched so thin and between hopping in and out of countless spreadheets and the lack of resources, it’s impossible to keep up. That’s why the customers who have chosen LISA BusinessPro’s revenue recognition automation have been relieved of all the day-to-day processes. It’s all automated for them. You might be new to LISA BusinessPro or curious about how it works. So here’s a short guide to 4 different ways you can set up revenue recognition with Dynamics Finance using LISA BusinessPro. 1. The Accrual Scheme If your subscription business is sailing smoothly with minimal subscription changes, this will be the method for you. It kicks in with the billing process and needs future-dated postings. You set up the billing posting profile adding sales and purchase accruals. That means the right billing posting profile can be automatically assigned based on the length of the subscription if you use the "automatic billing posting" feature. Be aware that you’ll need to set up a billing posting profile and an accrual scheme for each subscription contract duration. Also note that with the accrual scheme, you can split the revenue and send a chunk of it straight to your profit and loss when you bill. 2. Revenue Recognition Add-Ons If you want more control over how revenue should be deferred and recognised, this is the way to go. With HARP BusinessPro (the automation engine that lies underneath LISA BusinessPro), you can create actions that handle revenue recognition separate to billing. Plus, you can slice up your revenue into different components before posting it to the general ledger. And this can be done on a product-by-product basis. 3. Revenue Deferrals in Subscription Billing If you're all about flexibility but you don’t need a lot of detailed revenue allocations, this is the method for you. In subscription billing, revenue deferrals need monthly revenue recognition postings that are based on all the orders and credit notes you’ve processed during that time. This method allows you to deferrals and recognition to be posted separately from the billing events you have. 4. Revenue Recognition Module [Heads up - this method is for use only in the short-term action as Microsoft is planning to retire it soon.] This module can be triggered by the subscription billing action, so it executes on posting. You’ll need to set the “use revenue schedules” flag to yes and link your revenue schedule to the billing posting profile.LISA BusinessPro and Dynamics 365 Finance gives you a lot of options for processing your revenue recognition. And each one can make a huge difference on how accurate and efficient your financial management is. It can also save you so much time and effort. It’s just about choosing the one that best suits your business. But once you pick the one that fits you like a glove, you’ll notice a change right away – less time, fewer errors and more accurate accounts. As always, if you have any questions, please feel free to get in touch. We’re here to listen and help.

When someone mentions Joan of Arc, what do you think of first?  Maybe it’s Bill & Ted’s Excellent Adventure.   Maybe it’s a historical oil painting in a gallery.   Or if you’re like us, it’s proactive subscription management strategy (obviously).   Go with us on this.   We want you to imagine your subscription-based business is Joan of Arc, and your competitors as the English (apologies to the English out there).  In this epic tale of business success, being proactive in subscription management will be the key to victory. But how do you get there?  Well strap yourselves in, and we’ll have a look at how Joan of Arc's proactive approach can be applied to your subscription management software and strategies, ultimately leading you to triumph.   (though hopefully not leading you to being burned at the stake too).   Joan of Arc was proactive AH   Most of us know something about Joan. Born in 1412, she was a young French peasant girl who experienced visions that inspired her to eventually lead the French army to several important victories against the English during the Hundred Years' War.   Courageous, tenacious, and annoyed by how things had been done, Joan of Arc was not one to sit idly by, waiting for things to happen.  So how was she proactive, and how on earth can it be applied to subscription management strategy?   Joan of Arc listened to her visions and took action. Subscription businesses must pay attention to customer feedback and market trends to create and adapt subscription products that cater to their needs. They can’t wait around to see what others are doing. Joan rallied her troops and inspired them to fight. Subscription businesses need to engage and motivate their teams with a plan that takes their opinions and experience into account. The answer is always in the room. Joan of Arc adapted to changing circumstances on the battlefield. Subscription managers should continually assess their approach and pivot if necessary. They should be ready to adapt to evolving customer demands and market conditions.  Why Isn’t Being Reactive Enough?  At first, Joan of Arc was reactive and responded to the requests of French military leaders and participated in battles as a soldier. But as she grew in confidence and tactical skills – boom! She gained that key attribute – anticipation.  After the Battle of Orleans in 1429, she was respected and given authority to make strategic decisions. This inspired her to organise the army and strategise their movements, capturing the city of Reims. This was a major victory.   When you're proactive, you're taking control of the situation and steering your business towards success. But being reactive means you’re on a delay - you’ll struggle to keep up with the changing market that your business depends on.    When you’re proactive in your subscription management strategy, you can provide excellent service because you can anticipate potential issues. And you can take steps to prevent them before they occur. You also give your business the opportunity to lead instead of letting your competitors shape the market.   Joan of Arc loved to act fast. In fact, she was so fast that at the Battle of Patay in 1429 she took the retreating English completely by surprise. Speed is everything in strategy!   So what’s the easiest way for you as a subscription manager to get proactive as fast as possible?   The Solution  Now that you're inspired to channel your inner Joan of Arc, it's time to introduce Microsoft Dynamics 365 Business Central (BC) and Bluefort's LISA Business add-on into the mix.   (We love that this is the first time anyone’s ever written that sentence in history!)   This powerful subscription management software gives you lots of features that will help your business be proactive in subscription management strategy.  With Dynamics 365 BC and LISA Business, you can:  Monitor customer usage patterns and preferences, which allows you to adjust subscription offerings and pricing accordingly.  Automate billing and payment collection, which reduces the risk of errors and improves cash flow.  Get paid automatically using Direct Debits or Cards, without breaking a sweat chasing for payments   Access real-time data and analytics which helps you make informed decisions and adapt any subscription management strategies.  Conclusion  In the cutthroat world of subscription-based businesses, being proactive is the key to success.   Just as Joan of Arc's proactivity led to victory, proactive subscription management strategy can pave the way for your business's success.   And though Joan of Arc was eventually defeated, with subscription management software, you’ll never suffer a lack of support or dwindling resources like she eventually did.   Though you might have to put up with some jealousy from your rivals.   With the help of subscription management software like Dynamics 365 Business Central, enhanced with LISA Business, your proactive strategy will help you stay ahead of the curve and lead your business to the most righteous triumph.  Remember, as Joan of Arc famously said*:   “I have found that an army of well-managed subscriptions is a formidable force, capable of vanquishing any foe. For just as a skilled commander carefully arranges their troops before battle, so too must one master the art of subscription management to triumph over their adversaries.”   Go, subscription-manager! Go forth and conquer your corner of the subscription business world!   Just stay away from any large piles of sticks.   * Ok. Might have said. 

Imagine this: You've ordered the most perfect subscription box filled with tantalizing treats and can't wait for it to arrive. You count down the days till it’s delivered.   But then it arrives (late, grrr), you open it, and it’s nothing like you thought? In fact, it’s the exact opposite of what you wanted.    We’ve all been there. We feel frustration, disappointment, and the urge to cancel, right? And rightfully so.   As a subscription-based business, how can you avoid this scenario and keep your customers coming back for more?  Subscription-based services have exploded in popularity. This we know without a doubt. People want planned meal kits and glamorous beauty boxes and binge-worthy streaming services and innovative online learning platforms.   We want it all!  But here's the million-dollar question: How can subscription businesses manage delivery schedules to ensure customers get the products they want on time, every time?    Delivery schedules for subscription businesses are the backbone of success. The make-or-break factor is delivering products to customers promptly, avoiding the pitfalls of delayed or missed deliveries.   Otherwise, businesses risk facing the wrath of customer dissatisfaction. Scathing reviews. An avalanche of cancellations. Bad ratings.    So, how can you ace managing order delivery for subscription businesses and keep your customers singing your praises?  One strategy is to empower customers with the choice of delivery frequency. Let's say you're a meal kit service – why not offer weekly, bi-weekly, or monthly deliveries? This flexibility allows customers to pick a schedule that aligns with their lifestyle and budget. And it helps businesses manage inventory and reduce waste.   It's a win-win!  (But wait, there's more!)   Communication is the beating heart of managing order delivery for subscription businesses. How do you keep customers informed and feeling they are valued?   That’s the next strategy - clear communication that customers value. Send email notifications, SMS alerts, or in-app messages that provide real-time updates on delivery status. This transparency builds trust and loyalty while tackling potential issues head-on.  Subscription success wouldn't be complete without a reliable shipping and logistics partner.   So another strong strategy is choosing a partner with a stellar track record of on-time delivery and the ability (and willingness!) to tackle unexpected delays or challenges.   When you use technology to track shipments and monitor delivery performance, you allow your business to anticipate potential issues and take proactive action.  And we can’t forget the cherry on top: an unforgettable customer experience.   Check out these statistics from Price Waterhouse Cooper: 73% of all people point to customer experience as an important factor in their purchasing decisions  32% of all customers would stop doing business with a brand they loved after one bad experience  71% of consumers say they’re unlikely to buy if a company loses their trust  You can dazzle customers with exquisite packaging, impeccable product presentation, and top-notch customer service. But what matters most is offering customers what they want, then they want it, for a price that suits them.   And then backing up the offering with action.   But this is often the most challenging part of subscription management. And when done wrong, it’s not just costly in terms of customer acquisition and retention. It keeps businesses stuck in damage control, siphoning away value time, resources, and money.   That’s why automation is so important. Automation takes away these problems and makes schedules for subscription businesses rock solid.   Enter LISA BusinessPro, the knight in shining armour of delivery schedules for subscription businesses. In collaboration with Microsoft Dynamics 365 and Azure stack, LISA BusinessPro helps you conquer challenges by configuring delivery schedules, managing sales delivery orders, and streamlining warehouse and transport capabilities.   You can harness the power of product entitlements, event-based triggers, Azure IoT sensors, and Microsoft Dataverse to elevate your subscription business till it reaches legendary status.  Mastering delivery schedules for subscription businesses is your ticket to triumph.   By offering flexible delivery options, maintaining open communication, partnering with a dependable shipping and logistics provider, and creating a magical customer experience, you'll keep customers delighted and coming back for more.   As the subscription economy continues to thrive, those who prioritise managing order delivery for subscription businesses will be perfectly poised for unparalleled success.   So, are you ready to write your subscription success story? 

Are you tired of tangled billing cycles and lost revenue?   Say hello to subscription billing management! Transform your business with these fantastic features and experience a world of goodies!   The Basics Want to focus on what really matters - growing your business? Subscription billing management can swoop in to streamline your entire billing process. It automates changes, simplifies invoicing, collects payments, and fully manages revenue recognition (that’s right!).   Pain Point 1: Confusing Billing Cycles Your pain: "I can't keep up with all these different billing cycles!" The Solution: Subscription billing management scoops up all the billing cycle processes and consolidates them all, no matter what the nature or length of each subscription cycle. You’ll never miss a beat again.   Pain Point 2: Chasing Payments Your pain: "I'm tired of chasing down late payments!" The Solution: Subscription billing management automates the Direct Debit and Credit Card payments, reconciles collections back to customers’ invoices, handles mid-cycle changes and even handles failed transactions like a champ!   Pain Point 3: Lost Revenue Your pain: "I can't afford to lose revenue due to billing errors!" The Solution: Subscription billing management's got your back, because it tracks every single cent and ensures accurate invoicing. It gives you a clear window into your financials at any time. Say goodbye to those pesky billing errors.   What You Get No one was put on this planet to drown in paperwork and endless repetitive tasks. With subscription billing management, all that day-to-day will be cleared away from your desk. Automation will end your subscription billing problems and free your time so that you can innovate and future-proof your business. You don’t have to do things the hard way a second longer.   Time to Soar! Ready to embrace the future of billing? Subscription billing management is your ticket to smoother processes, happier customers, and a thriving business. Don't miss out on a game-changing opportunity that can change everything for you. Miss out on headaches and expensive billing mistakes instead.