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Are you running out of cash before your subscriptions take off?   Getting started with a subscription business that is based on product innovations such as software and its surrounding services takes a large investment. Once you launch a subscription model for your target customers, you will need to plan significant sales and marketing investment to bring that subscription offering to market. Developing new subscription offerings or revitalising existing ones requires serious cash up front.   Once your business starts booking in its first subscriptions, clients will be looking for great customer service and continual new offerings or innovations for the services or goods they have subscribed to. Now you must foot the bill to run a customer service team, next to the sales and marketing team, R&D, and innovation teams, and of course we cannot forget the finance department and operations. Launching subscription models is a cash intensive operation.   Five enablers to improve your cash flow:   #1 — Capture all your subscription ARR and expenses Running a strong cash flow starts with collecting data from both billing input as well as expenses. In a subscription model inputs are based on recurring transactions on both revenue and expenses. Cashflow forecasting needs to be based on contract values made billable and paid to suppliers. It is critical to facilitate easy data capture of subscription billing data and expense data for the third party subscriptions you acquire and sync it with your cash flow forecasting. This business capability provides strong data analytical insights in cash flow. #2 — Use AI models to run better cash flow predictions Using the Microsoft Azure platform and Microsoft Dynamics 365 Finance together with bluefort’s LISA you can improve and finetune your cash flow. Intelligent cash flow is a tool within Finance insights that allows you to create accurate and editable cash flow forecasts in Dynamics 365 Finance. By using the cash flow forecast capability, you can compare forecasted cash flows with actual cash flows to improve forecasting over time. Read more here. #3 — Improve subscription sales using upselling and cross selling tactics Use sharply defined up- and cross selling techniques, such as collecting all customers using subscription product A and upselling surrounding products and services, possibly using offerings including cash back or discounts. Extend renewals to longer periods of time. #4 — Manage direct debits and online payments Just like credit cards, an online payment option—and an ecommerce shop in general—makes shopping and subscribing more convenient for your customers. It can also help you move services more efficiently. Connect your online sales portal or sites with a payment gateway, so you run efficiently, and get cash more promptly. #5 — Improve your speed-to-bill One tactic that speeds up cash in is pre-invoicing. Rather than billing on the renewal dates, setup routines to bill 30 or more days before. This will drive an earlier cash arrival improving cash flow.

Is your subscription time-to-quote destroying revenue generation?   Many scale-ups in SaaS and XaaS fall into the trap of not being able to process customer subscription quotes and orders in a rapid paced process. Consequently, customers have to wait, and take actions they shouldn’t need to.   If you still use email communications with your prospects and customers, you’re already on the back foot. Ping-ponging details via emails and meetings or phone calls back and forth is a tedious process that lies at the mercy of your team members. If they for any reason cause delays in follow up, the order flow gets stuck. Not to mention all the manual labour costs that end up as sunk-cost fallacy. Some companies take up to 30 days to process upgrades or subscription changes, resulting in frustrated customers.   3 actions you can take to change the dial:   Subscriptions can be complex to deal with in the back end, especially with subscription changes due to up- or downgrades, or new commercial plan transitions. The following 3 step transformation strategy can turn your process power up. #1 — Orchestrate the back-end process Very often the ball ends up at Finance, who need to clear up uncertainties during renewals, up- or downgrades, and add-on sales. Start with a clear view on your subscription line items, what are you selling and how is pricing set up? Focus on simplification where possible. Use logical subscription product master data with clean commercial models. Then design a process to set up a subscription order flow from first billing, change control on up- and downgrades or up- and cross sales, and ensure a strong data analytical capability is in place. Create a cross-departmental process flow from sales to finance to customer services. Use price strategies such as indexing. #2 — Automate everything using ongoing process innovation methodologies Once the business process flows are transparent, use the right application and technology to automate the lead-to-cash subscription lifecycle. Take out manual steps that are not adding value. #3 — Design a simple and clean customer and employee experience during the full subscription lifecycle With the process flow the experience for both partners, customers and your own internal team should be logical and clear. Involve the right people and ensure they understand how to process information throughout the subscription lifecycle.

Could your subscription business bankrupt you?   Subscription business models continue to rise in popularity, but many companies are struggling to transform these models into a profitable business. The major challenge is the underlying complexity and costs it takes to run effective and customer friendly subscription processes. Understanding your subscription business model and running it in a highly automated fashion is core to preventing bankruptcy and increasing profitability. At the centre of this model lies the complexity around different types of commercial options you can offer. The wider the offering to your customer, the more difficult it becomes to manage and scale your business. When your subscription scales up, the complexity multiplies. Consequently, you need more headcount to run the process, denting your profits. Businesses in this position would assume billing automation is not the simple solution in this scenario. With no two subscriptions exactly alike, there may appear to be no way around performing at least some manual billing work at every billing cycle. However, as more customers open accounts and the subscription business scales, manual billing quickly becomes untenable. At this point manual billing processes can even put a business at a competitive disadvantage. As a result many have had to abandon the subscription model completely. Thankfully, automation is an option. In fact, it’s an imperative.   At Bluefort we concentrate on providing leading solutions for SaaS, XaaS and Retailers. Based on Microsoft Dynamics 365 business apps and technology we provide: Hyper automation of process flows from lead to cash and from procure to pay. Full CRM and ERP use, as our solutions are native to Microsoft Dynamics 365. Complete financial control and transaction management. Data analytics and reporting. We can support you in transforming your subscription automation and business processes.

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Renewal management and customer churn is a key performance area for every subscription business. However, not every subscription business manages this quite the same way. Depending on your market and your subscription (product or service), managing the renewal process and decreasing churn that efficiently could make or break your business model. The level of complexity in doing this efficiently (automatically “chaining” to the next contract versus manually) tends to depend on the product or service you’re offering on subscription, whether the charges are fixed (or variable) and the duration of the contract (short or long term). The objective is clear: Renew effortlessly with little or no manual human intervention Analyse your churn and execute appropriate actions to reduce each type When Dynamics 355 Finance is combined with Bluefort LISA, subscription businesses not only fully automate the financials for each customer (sale, purchase, recognise revenue), but also proactively manage the renewal and churn of each subscription through subscription chains. Let’s look at some industry examples:The consumer subscribes monthly to a box based on personalised preferences; as many of the items in the box change over the period of the subscription, it’s helpful to “chain” various bundles in a sequence for example “Summer line” and “Autumn line”. Based on the customer’s preferences, certain product variants are included in the subscription, whilst other items might be standard. Reasons for churn could include value for money, product quality or decline in payment (unable to recover lost revenue) etc. which can be remedied on business level and using revenue recovery processes.The B2B market can make SaaS particularly tricky to handle. Whilst contract duration might be longer, additional factors such as fluctuating user counts can make transaction processing tedious to deal with. With bundles and products changing over time, SaaS companies also find subscription-chaining helpful in migrating customers from one offering to the next. An important consideration for SaaS is the ability to adjust the subscription on line-level (for example user count) without affecting the rest of the subscription. Reasons for churn could include value for money or lack of customer support. A 365-degree view of the Customer through Customer-Insights and delivering exceptional Customer Service through D365 Customer Service completes the digital feedback loop.Business services or managed services has grown in popularity in recent years as a subscription. Whether you are providing technology-based service offerings, cleaning services, manufacturing or maintenance and repair, many businesses in these industries have packaged offerings that can be tailored to their client, but standard enough to fit their market. Many of these companies in the B2B space deal with fixed terms and manual renewal interventions; it’s important to be able to link the subscription chain correctly based on the next term for example: up-sell; same terms or new offering. Where managed services are included, poor customer service is often a key issue and involuntary churn is a big pain point. Customer-Insights and D365 Customer Service completes the digital feedback loop as well. Learning, Media and Health & Wellness have similar challenges to the Retail sector and rely on the ability to chain different subscription together based on uniqueness of products or services and customer preferences.When Dynamics 365 Finance is combined with Bluefort LISA, subscription businesses proactively manage the renewal and churn of each subscription through subscription chains. LISA has the flexibility to manage each subscription plan from the top-down and adjust intelligently on line-level. Whether your offering changes or you rely on new contract terms, subscription chains enable you to automate and drive the renewal process, reducing involuntary churn and driving customer service proactively. In order to ramp-up your subscription business, renewal automation will play a big role in how successful your module will continue to be. When you consider a technology road map for your subscription model, you need to focus on customer billing, the complexities of your subscription and the related financials with your business strategy in mind. Contact us here for a meaningful discussion about supportive technologies that drive subscription success. Click here below to open up my calendar and find the right date and time for us to have a chat.

The subscription economy is experiencing large growth in the retail space. This is due to its focus on customer centricity for products that can be continuously provided, resulting in convenience for customers. Next generation retailers, such as Birchbox, have managed to gain close to a million subscribers due to its easy and accessible offerings. Becoming a subscriber-based retailer is based on the following business capabilities:   1. Suitable product offering Your products must be based on usage- or period-based replacement cycles. In the SaaS industry usage models are key. Providing a pay as you use model with monthly pricing based on for example active users drive a subscription model. In retail, products that require replacement as they are consumed over a period are a must to have a subscription-based offering. In retail these are often based on product categories like food, cosmetics, health products, detergents, or toys.       2. Contract based instead of a one-time order-based offering When your customer signs up they engage under a contract with a duration, not on a one-time order. This means you require to capture duration, delivery commitment and payment per period. The contract usually drives a renewal approach to ensure the customer continues to use the products over time.   3. Customer centricity Customers buy subscription to ensure that they don’t need to think about buying the same thing over and over. Over time the subscription requires to understand the customer behaviour to ensure satisfaction. An example that illustrates customer centricity is to offer a “pause” option, when customer do not require to use the continues delivery or use of products as they might be away from home. So, let’s review the high-level business process of box subscriptions and how the payment element slots into the activities. The process encompasses various process activities. A key aspect for success is to provide customer self service and capabilities to ask questions and providing abilities to change aspects of the subscription process by means of eCommerce or portals. This generates a personal touch and improves loyalty. Check out LISA, fit for loyalty. As shown in the business process model above, the payment is captured as an eCommerce transaction, however accompanied by a delivery schedule that the customer has indicated when setting up the subscription. The customer is not only buying a product, but a delivery schedule service as well. The terms and conditions required you to reflect this to the customer. The payment is a subprocess itself in the overall business process and follows the below activities: Customer provides payment details Payment gateway validates payment details via payment processor Once approved payment is processer charges payment to customer Payment processer transfers payment to bank of the merchant or retailer This process is not different than the usual eCommerce checkout, but in the back-end administration much more is required to settle the payment against the subscription agreement and fulfilment. Let’s check it out. Once the payment clear in step 3 above, a notification is triggered sending a create event to the subscription business application, resulting into a subscription agreement that stores the billing line item and the delivery schedule of the products ordered. Then is automates the billing engine to create the invoice which in turn is send to the customer. The customer payment is recorded as well into a payment journal and settles the invoice so that no outstanding balance remains open in accounts receivable. Now the supply chain process fires up as indicated in the business process diagram above. The delivery schedule triggers timely pick, pack, and ship activities so that the goods are delivered to the customer as agreed in the subscription agreement the customer paid for. LISA delivers a convenient and functionally rich solution for streamlined subscription life cycle management. LISA leverages the standard Microsoft Dynamics 365 product and pricing functionality, working seamlessly into the framework of Dynamics 365 Finance and Supply Chain to provide a tight integration with Sales, Projects and Purchasing.JTNDc3R5bGUlMjB0eXBlJTNEJTIydGV4dCUyRmNzcyUyMiUzRSUwQSUwOS5vdXRsb29rLTM2NS1pZnJhbWUlMjAlN0IlMEElMDklMDloZWlnaHQlM0ElMjAyMDAwcHglM0IlMEElMDklN0QlMEElMEElMDklNDBtZWRpYSUyMHNjcmVlbiUyMGFuZCUyMCUyOG1pbi13aWR0aCUzQTE1OTFweCUyOSUyMCU3QiUwQSUwOSUwOS5vdXRsb29rLTM2NS1pZnJhbWUlMjAlN0IlMEElMDklMDklMDloZWlnaHQlM0ElMjAxNTAwcHglM0IlMEElMDklMDklN0QlMEElMDklN0QlMEElM0MlMkZzdHlsZSUzRQ==[tabbed_section style="minimal_alt" alignment="center" spacing="default" tab_color="Accent-Color" cta_button_style="accent-color" icon_size="24"][tab icon_family="fontawesome" title="Contact Us" id="1633100221595-10" icon_fontawesome="fa fa-envelope-open-o" tab_id="1633100221596-5"][/tab][tab icon_family="fontawesome" title="Set Meeting" id="1633100221637-7" icon_fontawesome="fa fa-calendar" tab_id="1633100221638-10"]JTNDaWZyYW1lJTIwY2xhc3MlM0QlMjJvdXRsb29rLTM2NS1pZnJhbWUlMjIlMjBzcmMlM0QlMjJodHRwcyUzQSUyRiUyRm91dGxvb2sub2ZmaWNlMzY1LmNvbSUyRm93YSUyRmNhbGVuZGFyJTJGYmx1ZWZvcnQxJTQwYmx1ZWZvcnQuZXUlMkZib29raW5ncyUyRiUyMiUyMHdpZHRoJTNEJTIyMTAwJTI1JTIyJTIwc2Nyb2xsaW5nJTNEJTIyeWVzJTIyJTIwc3R5bGUlM0QlMjJib3JkZXIlM0EwJTIyJTNFJTNDJTJGaWZyYW1lJTNFClick the button below to open up my calendar and find the right date and time for us to have a chat.[/tab][/tabbed_section]

However, recurring deliveries and subscription payments or agreements are vastly different from one-off retail purchases. Here is how we at Bluefort are able to help retailers around the globe to master box subscription processes. Subscriptions are contracts with recurring deliveries, not orders. They renew periodically, which is why they contribute more to the value of your retail business than one-off sales. Renewal strategies and operational processes are critical to capture. In the subscription scenario, stellar customer experience is even more crucial in keeping your customers onboard. One way of ensuring this is to connect your eCommerce site with a contract management back end that drives the automation of your subscription lifecycle with confidence. Subscription control is all about timing your business processes. There are 4 layers of times: The renewal timeline (yearly or monthly), The billing timeline (weekly or monthly), The revenue recognition timeline (per financial period) and finally, The customer delivery timeline (every x days). These timelines need to be organised in concert to ensure high quality process execution. Your business applications in Finance, Supply Chain, Warehouse Management and in Accounts Receivable or Payment Management must be aligned with the above timeline-driven events. Failure to do so could result in disaster. As a retailer, your subscription focus should mostly be on which products can be sold in a recurring manner. But the financial process requires due attention as well. Recurring box subscription revenue must be compliant with IFRS 15 or ASC 606. This means that you need to link each subscription to a plan which recognises your revenue; every month for a yearly invoice, for example. You must also automate this process in order to reduce administrative burden on your finance team. When you focus on your sales performance, your data analytics and KPI’s will reflect that. But in the box subscription model, new KPI’s come to the surface. In fact, annualised recognised revenue (ARR) and annualised contract value (ACV) become critical to monitor, which would require new reporting models. A critical process is picking, packing and shipping in the outbound logistics value stream. In box subscription models the same business process is required, however there is one fundamental difference. The orders are generated from the box subscription contract. In the contract, the customer typically states when deliveries are expected. For example, if you sell wine in a box subscription model, a customer could order a box every month for one year. This means that in the contract, 12 delivery orders should be created automatically and shipped to the the customer’s delivery address. The source of these orders should be based on the delivery schedule that is linked to the box subscription contract. Once an order is created at the right time, it feeds into the pick, pack and ship process. No invoicing of these orders would be required, as the invoice and payment is related to the box subscription contract. JTNDc3R5bGUlMjB0eXBlJTNEJTIydGV4dCUyRmNzcyUyMiUzRSUwQSUwOS5vdXRsb29rLTM2NS1pZnJhbWUlMjAlN0IlMEElMDklMDloZWlnaHQlM0ElMjAyMDAwcHglM0IlMEElMDklN0QlMEElMEElMDklNDBtZWRpYSUyMHNjcmVlbiUyMGFuZCUyMCUyOG1pbi13aWR0aCUzQTE1OTFweCUyOSUyMCU3QiUwQSUwOSUwOS5vdXRsb29rLTM2NS1pZnJhbWUlMjAlN0IlMEElMDklMDklMDloZWlnaHQlM0ElMjAxNTAwcHglM0IlMEElMDklMDklN0QlMEElMDklN0QlMEElM0MlMkZzdHlsZSUzRQ==[tabbed_section style="minimal_alt" alignment="center" spacing="default" tab_color="Accent-Color" cta_button_style="accent-color" icon_size="24"][tab icon_family="fontawesome" title="Contact Us" id="1622639188740-5" icon_fontawesome="fa fa-envelope-open-o" tab_id="1622639188741-2"][/tab][tab icon_family="fontawesome" title="Set Meeting" id="1622639188764-3" icon_fontawesome="fa fa-calendar" tab_id="1622639188765-9"]JTNDaWZyYW1lJTIwY2xhc3MlM0QlMjJvdXRsb29rLTM2NS1pZnJhbWUlMjIlMjBzcmMlM0QlMjJodHRwcyUzQSUyRiUyRm91dGxvb2sub2ZmaWNlMzY1LmNvbSUyRm93YSUyRmNhbGVuZGFyJTJGYmx1ZWZvcnQxJTQwYmx1ZWZvcnQuZXUlMkZib29raW5ncyUyRiUyMiUyMHdpZHRoJTNEJTIyMTAwJTI1JTIyJTIwc2Nyb2xsaW5nJTNEJTIyeWVzJTIyJTIwc3R5bGUlM0QlMjJib3JkZXIlM0EwJTIyJTNFJTNDJTJGaWZyYW1lJTNFClick the button below to open up my calendar and find the right date and time for us to have a chat.[/tab][/tabbed_section]

Healthcare has become a complex industry to manage in an ERP; medical money-trails are managed differently between countries and the continuous changes in patient care as new innovations and products are developed. An emerging business-model is to provide healthcare subscription models for patients or company employees. Rather than requesting refunds from healthcare insurance companies or healthcare providers, a subscription model can cover the required needs a patient might have. The rise of e-commerce and home-delivery has accelerated as a spinoff from Covid-19, fuelling an increased need for an easy-to-use and simplified healthcare model. Patients are often in need of various medicals equipment or medicines. Many needs are recurring for example asthma patients requiring inhalers or other daily chronic medicines. Chronic healthcare often require recurring prescriptions, but acute conditions or “once-off” transactions are also plentiful. Many countries provide healthcare insurances based on a recurring pattern. Healthcare providers specialising in services or products are in need of business models that support recurring events and patterns of delivery and payments. The benefits of a subscription-based model for healthcare providers include: Reduce caseload of healthcare workers; Improve patient ease-of-use for self-medicating; Reduce administrative processes and consequent costs; Improve consistency in healthcare services and deliveries; Improve quality and safety of care services. In this article we’ll explore how a subscription model can drive efficient business processes in the healthcare industry. Managing recurring transactional events in Healthcare business processes Healthcare transactional events involve capturing the patient information, related healthcare insurance provider, healthcare professionals and the provisioning of services and products. Let’s zoom into the recurring events: The patient requires periodic delivery of products based on a prescription, healthcare plan or therapy, covered by a subscription plan; Healthcare providers offer subscription plans to their patients, such as insurance plans, concierge services or treatment plans. The above events can be driven by both patient and healthcare provider in a digital fashion, using portals and eCommerce capabilities. At the same time, it is important to capture the eco-system that surrounds the healthcare provider and the patient, since it is not the same as a customer-supplier relationship. The eco-system often represents multiple parties that support the patient. An example is show below. Apart from the people in the view above, there is a B2B2C relationship where healthcare providers support medical companies who provide care service or products to patients. The eco-system plays an important role in order for the patient to consume the prescriptions, services or goods. A simple process flow illustrates this example: This process is often manual and paper based, making it time consuming. Automating this process will clearly drive many benefits. How can this be achieved practically? Automating the process of providing a recurring prescription need to pass though several events in the eco-system. There are three main components to the transactions: Capturing the prescription and related subscription: diagnose-to-prescribe; Processing the (periodic) payment events: prescription-to-pay; Processing the continues provisioning of services and goods: deliver-and-receive. Diagnose-to-prescribe In this process the healthcare professional receives a patient during a visit. A diagnosis is made and treatment is established. The practitioner approves the prescription for the patient. The prescription carries the period of treatment and the provided services or medicine, as well as the recurrence cycle. In data terms, the practitioner issues a prescription order. Once the prescription details are captured for the patient, the core data elements are now in place, which are: The period or term of the prescription (for example 6 months or a year) The products or medicine required and their delivery cycles/refills The approval of the appropriate right authority At this point the data is captured during the patient journey, supported by the eco-system explained earlier. In Microsoft Dynamics 365 this process is supported by the Healthcare Accelerator or using best-in-class partner solutions, such as Mazik’s healthcare solution. When the prescription is written, the transaction really resembles an order on an eCommerce website. The reordering, with approval should be a movement of data between the eco-system and then to the provider to be able to fulfil the prescribed treatment. Prescription-to-pay Now we have defined the prescription details, the order moves to payment (or in eCommerce terms, checkout). The bill is put forward for payment. Payment could be split between the patient and a health insurance company. In the digital setup this is managed via payment gateway and interfaces between financial and health insurance institutes and the healthcare provider. When the payment is received the prescription is now in a state where it can be delivered. In architecture setup, the prescription moves from the front-end applications to the back end for fulfilment. The subscription and prescription details are mapped towards Bluefort’s Subscription Management App for Microsoft Dynamics 365 as shown below: Fulfilment is based on payment received. The captured prescriptions details need to translate to back-office data, generating the following details: Customer record for the patient (if not yet created) Subscription plan covering the period or terms of the recurring prescription Product or services that are part of the prescription The cycle of delivery of products and services Payment data via payment gateway and/or health insurance coverage In an optimal setup, the above data is pushed from a patient portal or eCommerce site into the back-end subscription or prescription data for processing fulfilment. Once all data is validated, pushing confirmation to the patient and health care provider (or other eco-system relations) by email summarising the details above to complete the digital feedback loop of this process. Deliver-and-receive Now the fulfilment process starts. The subscription and prescription details drive the operational execution of delivery and services to the patient. Based on the type of prescription two aspects are required to be delivered: the actual products or medicine and accompanying services, such as a therapy visit. This process is based on the captured details of the subscription and prescription and the related cycles. Let’s review a practical example. John needs to recover from a wound and has an approved prescription that consist of the following products and services forming part of the treatment plan for 3 months. Pain relief medicine to be supplied weekly in a bottle of 14 tablets each Weekly nurse services to clean and dress the wound Skin-close cream, supplied every 2 weeks The patient has been offered a 3-monthly plan, paid monthly for treatment. The payment for the first month has been made and the subscription and prescription details are in place. From a digital point of view the following steps drive the process: Based on the captured details, a business application should create an inventory forecast for the pain relief medication (to drive inventory replenishment), based on the cycle. This drives the purchase process via MRP processes; The business application should create the deliveries, for example every 2 weeks in advance, based on the schedule below: The delivery orders trigger the pick, pack and ship activities to send the product to the patient. The nurse should be scheduled to make a patient visit every week. To optimise the process, the two events could also be combined, so that the nurse delivers the products during the visit. The nurse should be scheduled accordingly. In healthcare, prescription provide treatment to resolve the medical condition. The uptake of the plan can be different for each patient. Therefore, the subscription model and prescription plan and cycle might deviate along the way. This drives the requirement to provide subscription as a flexible mechanism, that can be changed during the term or treatment period. It could be stopped, since the patient might have healed or might need to be prolonged. It can also be that a treatment must be abandoned and replaced with a new prescription and treatment plan. Let’s follow the example above and walk trough a change. In the same schedule, the red lines are now cancelled as the treatment was successful, faster than planned. In this case the deliveries and nurse visits must be abandoned, and the last month’s payment can be dropped as well. If this would occur in the middle of a month, the proportionate value should be billed, during the close out of the subscription in week 9.   In general healthcare business processes can benefit from subscription models in other ways too. There are various models that create a much less bureaucratic event flow in healthcare when subscription models are applied. Looking at practical examples, various countries offer subscription models, such as concierge medicine. This type of model allows patient to enrol into a medical subscription plan, providing them services and product entitlements that are part of the subscription. This eliminates billing by each item or service and creates a customer and health care provider process. From a healthcare perspective, the billing simplification is driving efficiency and also provides scale - managing more patient and healthcare workers by eliminating unnecessary payment and financial processes. Illustrated in the below example:   When the patient has prescriptions or orders products and services outside the entitlements, a charge is billed. Alternatively, the patient could be encouraged to move to the next plan, which could cover the required entitlements. Supporting healthcare business processes is quite specific due to the nature of the eco system, patient medical records, the required approvals for prescriptions as well as the fulfilment of treatments and bringing it all together in a unified application architecture. The key business applications of an end-to-end solution should contain the following applications: Patient information portal or application used by patient, nurses and other related carers on behalf of the patient; eCommerce application layer used by patient, nurses and other related carers on behalf of the patient; Practitioner portal or application used by the healthcare professional authorised to create and approve regulated prescriptions; Service planning application to schedule medical visits to patients; Healthcare business application linked to the above applications to provide fulfilment of product deliveries, manage inventory and financial processes. Ready to scale up your subscription business? Contact us and take the next step here to gain the competitive edge with an automated subscription management solution.   JTNDc3R5bGUlMjB0eXBlJTNEJTIydGV4dCUyRmNzcyUyMiUzRSUwQSUwOS5vdXRsb29rLTM2NS1pZnJhbWUlMjAlN0IlMEElMDklMDloZWlnaHQlM0ElMjAyMDAwcHglM0IlMEElMDklN0QlMEElMEElMDklNDBtZWRpYSUyMHNjcmVlbiUyMGFuZCUyMCUyOG1pbi13aWR0aCUzQTE1OTFweCUyOSUyMCU3QiUwQSUwOSUwOS5vdXRsb29rLTM2NS1pZnJhbWUlMjAlN0IlMEElMDklMDklMDloZWlnaHQlM0ElMjAxNTAwcHglM0IlMEElMDklMDklN0QlMEElMDklN0QlMEElM0MlMkZzdHlsZSUzRQ==[tabbed_section style="minimal_alt" alignment="center" spacing="default" tab_color="Accent-Color" cta_button_style="accent-color" icon_size="24"][tab icon_family="fontawesome" title="Contact Us" id="1618844810309-1" icon_fontawesome="fa fa-envelope-open-o" tab_id="1618844810310-4"][/tab][tab icon_family="fontawesome" title="Set Meeting" id="1618844810353-2" icon_fontawesome="fa fa-calendar" tab_id="1618844810355-3"]JTNDaWZyYW1lJTIwY2xhc3MlM0QlMjJvdXRsb29rLTM2NS1pZnJhbWUlMjIlMjBzcmMlM0QlMjJodHRwcyUzQSUyRiUyRm91dGxvb2sub2ZmaWNlMzY1LmNvbSUyRm93YSUyRmNhbGVuZGFyJTJGYmx1ZWZvcnQxJTQwYmx1ZWZvcnQuZXUlMkZib29raW5ncyUyRiUyMiUyMHdpZHRoJTNEJTIyMTAwJTI1JTIyJTIwc2Nyb2xsaW5nJTNEJTIyeWVzJTIyJTIwc3R5bGUlM0QlMjJib3JkZXIlM0EwJTIyJTNFJTNDJTJGaWZyYW1lJTNFClick the button below to open up my calendar and find the right date and time for us to have a chat.[/tab][/tabbed_section]